Reviews

On 7/28 my wife's car broke down and when I went to pick her up my GMC Terrain began cutting off. I was near Westcott and went to the service dept. Where they diagnosed and fixed my problem in a couple of hrs. Meanwhile my sales rep Desiree Minor gave us a ride to a place where we were loaned a car so my wife could get home. Thanks so much to Desiree and to Tina in service.

I paid $334 for a diagnosis and repair. When I left there, I encountered the same problem that I experienced before and when I arrived. The staff immediately took the car in performed another diagnosis with no additional cost as if doing me a favor but that was expected considering the fact that I just left there not more than 30-45 mins prior. That was just the right thing to do. After the second diagnosis was done, instead of describing what was wrong and the cost in a more private setting the service rep blasted it in the open lobby area where another customer was sitting overhearing my personal business related to my vehicle. I immediately felt disrespected.

gmc certified purcase has been well supported by the staff at wescott , no issue they have not quickly addressed

very nice and professional team.

Really appreciate how quickly the service was completed!

Fast courteous service

aLL WAS FINE

Quick service. On time for the appointment.

Usually give 5 stars... it bothered me that while the service staff were all wearing masks, some of the showroom area staff were not. One man on the second floor had quite a cough, and never had a mask on. The attractive lady in the finance office never had a mask on, and was walking up to the receptionist and then back to her office. We were waiting in the showroom area to try to keep cool so I noticed.

My A/C compressor failed the day before a 4th of July trip and the service department replaced it in time for us to leave on schedule. Very thankful.